Setting Up a Wait Step with Contact Reply


In Gymini's Workflow Builder, setting up a Wait Step with a contact reply functionality allows you to create workflows that respond dynamically to contacts' replies. This guide will walk you through the simple process of setting up a Wait Step with contact reply.

Step-by-Step Guide

Here is how you can set up a Wait Step with contact reply in Gymini's Workflow Builder:

  1. Access the Workflow Builder: Log in to your Gymini account and navigate to the Workflow Builder.

  2. Create or Edit a Workflow: Start creating a new workflow or edit an existing one where you want to add the Wait Step with contact reply.

  3. Add a Wait Step: At the point in your workflow where you want to add a response mechanism based on the contact's reply, add a Wait Step.

  4. Select Contact Reply: In the Wait Step settings:

    • Choose 'Contact Reply': Select the 'Contact Reply' option from the available choices.

    • Specify the Method: Define which method (like a specific email) the contact should be replying to. This sets the reference point for the Wait Step.

  5. Save the Configuration: After specifying the necessary details, save the configuration to apply the settings.

  6. Define the Subsequent Actions: Following the Wait Step, define the actions that should be taken if the contact replies, creating a dynamic response based on the contact's interaction.


Setting up a Wait Step with contact reply in Gymini's Workflow Builder is a straightforward process that adds a layer of interactivity to your workflows. It enables the system to dynamically respond based on the contact's replies, enhancing engagement and personalization in your marketing strategies.

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