# Where and how to configure the Missed Call Text Back feature

### Introduction

Do you want to avoid missing important calls and potentially losing out on business opportunities? Gyminil offers a convenient missed-call-text-back feature to help you stay on top of your game. This feature can quickly be able and allows you to send a text to missed calls automatically. This will ensure you take advantage of every chance to connect with your prospects or clients when they need you most.

**Step-by-Step Guide**

**Step 1: Navigate to Your Profile Settings**

* **Access Settings**: Go to your sub-account and click on "Settings".
* **Profile Section**: Navigate to the "Profile" section to find the settings for the missed call text back feature.

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**Step 2: Locate the Missed Call Text Back Section**

* **Scroll Down**: Scroll to the bottom of the page to find the "Missed Call Text Back" section.
* **Enable/Disable**: Here, you have the option to enable or disable the feature according to your preference.

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**Step 3: Customize the Message**

* **Message Editor**: Once enabled, you will see a space where you can edit the default message that is sent out in response to a missed call.
* **Personalization**: Customize the message to suit your business's tone and language. Note that using custom values like the first name will only work if the system already has the caller as a contact. For new contacts, avoid using custom values as the system won't recognize them.

**Benefits of the Missed Call Text Back Feature**

* **Breaking the Pattern**: Often, when a call is missed, potential customers move on to the next business. This feature helps break that pattern by sending a text message, re-engaging the caller and encouraging them to continue the conversation with your business.
* **Automatic Engagement**: The feature is automatically enabled for new accounts, facilitating immediate engagement with callers without any manual intervention.

**Additional Tips**

* **Robust Workflow**: While this guide covers the default setup, you can create a more robust workflow using Gymini's workflows feature to differentiate between new customers and existing ones.
* **Testing**: Ensure to test the feature with different scenarios to understand how it works fully and to make sure it aligns with your business communication strategy.

**Conclusion**

Setting up the default missed call text back feature in Gymini is a straightforward process that can help you retain potential leads and maintain a positive engagement with callers. By sending an immediate text message to missed calls, you create an opportunity to retain potential leads and foster a responsive communication channel.

For any further questions or to explore more advanced setups, feel free to reach out for assistance.