Setting Up Missed Call Text Back

Introduction

Missed calls can be a significant loss opportunity for businesses. Gymini's missed call text back feature helps in mitigating this by automatically sending a text message to the caller when a call is missed. This guide will walk you through the simple process of setting up this powerful feature.

Step-by-Step Guide to Setting Up Missed Call Text Back

Step 1: Navigate to Settings

• Access Settings: Start by going to the "Settings" section in Gymini.

• Company Tab: Click on the "Company" tab to find the relevant settings for missed call text back.

Step 2: Enable Missed Call Text Back

• Find the Section: Scroll down to find the "Missed Call Text Back" section.

• Enable the Feature: Check the box next to "Enable Missed Call Text Back" to activate this feature.

Step 3: Customize the Message

• Message Editor: Upon enabling the feature, a text message editor will appear where you can view and edit the default message.

• Personalization: Customize the message to suit your business tone and language. The default message is, "Sorry we missed your call, how can we help?"

Step 4: Test the Message

• Testing: If you wish to test how the message works, enter your cell phone number in the designated field.

• Send a Test Message: After entering your number, you can send a test message to see exactly how it will appear to the callers.

Step 5: Save the Settings

• Save: Once you are satisfied with the message, click "Save" to apply the changes.

• Confirmation: Ensure that the settings have been saved correctly to avoid any issues later.

Benefits of Missed Call Text Back

• Immediate Engagement: The text message is sent out immediately, giving you a good chance to engage the lead before they reach out to a competitor.

• Simple and Effective: This simple setting can be a powerful tool to prevent potential leads from slipping away due to missed calls.

Conclusion

Setting up the missed call text back feature in Gymini is a straightforward process that can significantly enhance your responsiveness to missed calls. By sending out an immediate text message to missed calls, you create an opportunity to retain potential leads and maintain a positive engagement with callers.

Remember to test the feature to ensure it works seamlessly and aligns with your business communication strategy.