Gymini
Gymini HomeGymini Log In
  • Overview
  • Introduction to Gymini
  • Get Started
    • Onboarding
  • features
    • Features Overview
      • Contacts
        • Smart Lists
          • Smart Lists FAQ
        • Bulk Actions
          • Bulk Actions FAQ
        • Restore
        • Tasks
        • Company
      • Email
        • Mailgun
          • Setting Up Mailgun
            • Google Domain Setup
            • GoDaddy Domain Setup
            • Namecheap Domain Setup
            • Cloudflare Domain Setup
            • Siteground Domain Setup
            • HostGator Domain Setup
        • General
          • Enhanced Email Provider Filtering for Sub-Accounts
          • Filter Contacts by Email Stats and Enhanced Filtering Options
          • List of all outgoing system generated emails
          • Email Configuration and Reply Tracking
          • Masking Sender Emails - From Name & Address
            • Masking Sender Emails FAQ
        • SMTP
          • Hiding Client-Visible Links
          • Using SendGrid As The SMTP Provider
          • Why You Need Your Own Domain To Send Email
          • Gmail SMTP Integration
          • SMTP and IMAP Server Config Guide
        • Deliverability
          • Custom Unsubscribe Link
          • Understanding the List-Unsubscribe Header
          • Email Deliverability: A Comprehensive Guide
          • Common Reasons Emails are Flagged as Spam
      • Pipelines and Opportunities
        • Pipelines
        • Create a New Opportunity
        • Automatically Creating Opportunities
        • Multi-Opportunities
        • Viewing and Adding Notes to Opportunities
        • Deleting All Opportunities in a Pipeline
        • Utilizing Opportunity Status Buckets
        • How to use Custom Fields for Opportunities
          • Custom Field FAQ
      • Calendar
        • Turning Off Alternate Time Zones
        • Embedding Your Calendar
        • Displaying Multiple Calendars
        • Calendar Sync Option
        • Custom Calendar Forms
        • Integrating Stripe Payment with Calendar
        • Understanding Calendar Availability Settings
          • Calendar Availability FAQ
        • Managing Calendar Views and Booking Appointments
        • Understanding Contact Vs Location Time Zone
        • How to sync Calendars With Outlook
          • Outlook Sync FAQ
        • Connecting Your Google Account to Unassigned Calendars
        • Understanding Priority and Round Robin Settings
        • How to find the Calendar ID for a Group Calendar
        • Manually Confirming Appointments
        • Calendar User Consolidation
          • User Consolidation FAQ
        • How to Set Up Recurring Appointments
          • Recurring Appointments FAQ
        • Class Calendars
          • Class Calendars FAQ
        • How to configure Staff Member selection in Round Robin Calendars?
          • Staff Member Config FAQ
        • How to use Collective Bookings in Calendars?
          • Collective Bookings FAQ
        • Calendar Payments
        • Show seats per slot for Class booking on the booking widget
          • Seats per Slot FAQ
        • Neo Group View Template
          • Neo Group template FAQ
      • Forms/Surveys/Chat
        • Chat
          • Activating Google My Business Chat
            • Troubleshooting GMB Messages Not Showing
            • How do I find my Google My Business Chat Business Messaging Agent ID?
          • Automatically Extracting Email Addresses from Facebook Chats
          • Building a Workflow for the Web Chat Widget
            • Chat Widget FAQ
          • Webchat for Squarespace
          • Webchat for Weebly
          • Webchat for Duda
          • Webchat for Wix
          • Webchat for Shopify
        • Surveys and Forms
          • Setting Up Surveys with Conditional Logic
            • Understanding the New Updates in Gymini's Survey Builder
          • Resolving Embedding Issues with Forms in WordPress and Other Platforms
          • Exporting Survey or Form Answers to a Google Sheet
          • Filling Form Fields Using URL Parameters
          • Troubleshooting the Slide Button Issue
          • Finding Answers to Custom Fields and Questions
          • Gain Consent With Custom Checkboxes In Forms (GDPR Compliance)
          • Sticky Contact - Form
      • Websites
        • Resolving Issues with Published Funnels Not Working on WordPress
      • Workflows
        • Workflow Basics
          • Understanding Workflow Concepts
            • Understanding the Math Operation Action
              • Math Operations FAQ
            • Understanding Submission Types Filters
            • Comparing Date Type Fields
          • Workflow Conditions
            • Creating an 'And' Condition
            • Creating an 'Or' Condition
            • Using Time Comparison Operators
          • Other
            • Testing the Facebook Conversion API
            • How-to Attach Custom Values (MMS) to SMS Messages
            • Utilizing the Shopping Cart Element in Email Builder for Order Confirmation
        • Workflow Actions
          • Core Actions
            • Leveraging the "Update Contact Field" Action
            • Using the 'Set Event Start Date/Time' Action
              • Set Event Start Date/Time FAQ
            • Utilizing the "Update Contact Field" Action for Date Type Fields
            • Action - Update Custom Value
              • Action - Update Custom Value FAQ
            • Restrict Access to Workflow Folders with Folder Permissions
            • Setting Up Contact Reply
          • Premium Actions
            • How to use the Workflow Slack Premium Action
            • How to use the Google Sheets Premium Workflow Action
            • How to use the Date/Time Formatter Premium Workflow Action
            • How to use the Custom Webhook LC Premium Workflow Action
              • Utilizing Webhooks in Gymini: POST and GET Methods Explained
            • Number Formatter Premium Workflow Action
              • Number Formatter Workflow Action FAQ
        • Workflow Triggers
          • Core Triggers
            • Email Interaction-Based Triggers
            • Setting Up Order Submitted Workflow Trigger Steps
            • Using the Birthday Reminder Workflow Trigger
              • Birthday Reminder Trigger FAQs
            • How to Get Conversion List for Google Ads in Trigger/Workflows
            • Setting Up the Order Submitted Workflow Trigger Step
            • Utilizing Contact Tag Workflow Triggers
            • Using the Contact Changed Workflow Trigger
          • Premium Triggers
            • How to use the Inbound Webhook Workflow Premium Trigger
          • E-commerce Triggers
            • Payment Received Workflow Trigger
              • Payment Received Trigger FAQ
            • Setting Up Stripe One-Time Charge Trigger
        • Workflow Steps
          • Setting Up a Wait Step with Contact Reply
          • Basic Steps
          • Utilizing the Wait Step
          • Using the Go-To Workflow Event
          • How to Set Up Workflow Goal Events
          • Utilizing the If-Else Step in Gymini's Workflow Builder
            • Using If-Or-Ask Branches
            • If-Or-Ask Branch FAQ
      • Settings
        • Company Settings
          • How do I change my Client's Address?
          • Where and how to configure the Missed Call Text Back feature
            • Setting Up Missed Call Text Back
            • Missed Call Text Back and Call Tracking Enhancements
          • Hiding ToolTips With Custom CSS
          • Company Object Automation
          • Media Library Specs & Formats
          • Company Settings FAQ
        • User Settings
          • Setting Up Custom Signatures
          • Controlling User Permissions
          • Admin Vs. User Permissions
          • How to create a user or admin to manage multiple locations without giving them agency access?
          • Understanding User Access
          • Understanding the Agency Owner Role in Your Agency Account
            • Agency Role FAQ
          • Troubleshooting Login Issues
      • Creating Task Assignments and Utilizing New Components
  • Community
    • Community
  • FAQ
    • General
    • Infographics
    • How to Guides
    • Troubleshoot
  • Additional Resources
    • Blog
    • Facebook
    • X (Twitter)
Powered by GitBook
On this page
  • Introduction
  • Overview
  • To add the 1st TXT record
  • To add the 2nd TXT record
  • To add the 1st MX records
  • To add the 2nd MX records
  • To add the CNAME record
  • Conclusion
  1. features
  2. Features Overview
  3. Email
  4. Mailgun
  5. Setting Up Mailgun

Namecheap Domain Setup

PreviousGoDaddy Domain SetupNextCloudflare Domain Setup

Last updated 1 year ago

Introduction

Setting up custom domains with Mailgun can be a bit challenging for some users. This guide aims to simplify the process, using a video tutorial as a reference. By the end, you'll have a clear understanding of how to set up Mailgun custom domains, particularly with Namecheap, though the principles can be applied to any DNS provider.

Overview

The process involves:

  1. Logging into Mailgun and your DNS provider (Namecheap in this example).

  2. Creating a subdomain in Mailgun.

  3. Adding the necessary DNS records in your DNS provider.

  4. Verifying the DNS records in Mailgun.

1. Sign up for

2. Check your email inbox to verify the email address

3. Login to Mailgun, Click on Sending > Add New Domain

4. If your domain is companyname.com, you can either set up the main domain or subdomain with Mailgun.

A. Main domain:

Subdomain:

  • To set up the subdomain with Mailgun, you can type ANYTHING_HERE.companyname.com

    • Examples:

      • mg.companyname.com

      • replies.companyname.com

      • support.companyname.com

B. Please set up the domain or subdomain under US, not EU. not EU. not EU.

C. Click on Add domain

5. Now log in to your DNS records based on where you get the domain and add the 5 DNS records.

Click on Domain List > Manage

Click on Advanced DNS, we are going to add 5 DNS records

To add the 1st TXT record

Click on Add New Record

Select TXT Record from the dropdown

A. Host:

Depending on the subdomain you are trying to set up, if you are trying to set up

If you are setting up a main domain like companyname.com, the host name will be @

B. Head back to Mailgun and Copy the first TXT record here v=spf1 include:mailgun.org ~all

Value: we will paste the first copied TXT record here v=spf1 include:mailgun.org ~all

C. Click on the green check

To add the 2nd TXT record

Click on Add New Record

Select TXT Record from the dropdown

A. Host:

it's a bit tricky but the key here is to copy everything from the beginning until the subdomain part, DO NOT copy the main domain

Examples: copy the highlighted part

Example 1 using subdomain

Example 2 using main domain:

B. Value: we will paste the second long TXT record here

C. Click on the green check

To add the 1st MX records

Scroll down to MAIL SETTINGS

Switch the dropdown to Custom MX

Host
Time to Live (TTL*)
Priority
Value

@

3600

1

ASPMX.L.GOOGLE.COM

@

3600

5

ALT1.ASPMX.L.GOOGLE.COM

@

3600

5

ALT2.ASPMX.L.GOOGLE.COM

@

3600

10

ALT3.ASPMX.L.GOOGLE.COM

@

3600

10

ALT4.ASPMX.L.GOOGLE.COM

Once you add back all FIVE MX records above, we can then add our MX records for Mailgun

Click on Add New Record

A. Host:

Depending on the subdomain you are trying to set up, if you are trying to set up

If you are setting up a main domain like companyname.com, the host name will be @

B. Value: paste the following data mxa.mailgun.org

C. Priority is 10

D. Click the green check

To add the 2nd MX records

A. Host:

Depending on the subdomain you are trying to set up, if you are trying to set up

If you are setting up a main domain like companyname.com, the host name will be @

B. Value: paste the following data mxb.mailgun.org

C. Priority is 10

D. Click the green check

To add the CNAME record

Scroll back up to the top section named HOST RECORDS

Click on Add New Record

Select CNAME Record from the dropdown

Head back to Mailgun to copy the host name, it's a bit tricky but the key here is to copy everything from the beginning until the subdomain part, DO NOT copy the main domain

Go back to Namecheap:

A. Host:

Depending on the subdomain you are trying to set up, if you are trying to set up

mg.companyname.com The host name will be email.mg

replies.companyname.com The host name will be email.replies

If you are setting up a main domain like companyname.com, the host name will be email

C. Click the green check

Now that you have added 5 records, Go back to Mailgun and click on Verify DNS Settings

Click the same button to Verify DNS Settings again if some records are still not showing the green checkmark

Conclusion

Setting up custom domains with Mailgun is a straightforward process once you understand the steps. This guide, combined with the video tutorial, should provide you with all the information you need to successfully set up your custom domain. Remember, while this example used NameCheap, the principles remain the same for other DNS providers.

If you are adding the main domain,

Log in to

The host name will be mg

The host name will be replies

This will affect your existing Gsuite account to capture incoming emails for the main domain if you have Gmail selected originally. Make sure you are using a subdomain for Mailgun. Check out

You will need to add back 5

The host name will be mg

The host name will be replies

The host name will be mg

The host name will be replies

B. Value: paste the following data

it should not be used with Gsuite, or any other email provider
Namecheap.com
mg.companyname.com
replies.companyname.com
Can I Use the Same Domain Name for Mailgun and for Google Apps (Or Another Email Server)?
MX records for Google Gmail:
mg.companyname.com
replies.companyname.com
mg.companyname.com
replies.companyname.com
mailgun.org
Mailgun.com