Creating an 'Or' Condition

Introduction

Creating an 'Or' condition in Gymini's Workflow Builder allows you to build workflows where a contact can satisfy any one of multiple conditions to be directed down a specific path. This guide will demonstrate how to set up an 'Or' condition using tags as criteria.

Setting Up an 'Or' Condition

Scenario

You want to create a workflow where a contact is directed down a specific path if they meet one or both of the specified conditions based on their tags.

Step-by-Step Guide

  1. Access the Workflow Builder: Open the Workflow Builder in your Gymini account.

  2. Create or Edit a Workflow: Begin creating a new workflow or edit an existing one.

  3. Add an If-Else Step: Add an If-Else step to your workflow at the point where you want to apply the 'Or' condition.

  4. Configure the Condition:

    • Condition 1: Set the first condition to check a specific criterion regarding the contact's tags (e.g., includes a particular tag).

    • Condition 2: Set up a second condition to check another criterion regarding the contact's tags.

    • Apply 'Or' Logic: Use the 'Or' logic to allow the contact to satisfy any one of the conditions to be directed down the "Yes" path.

  5. Define the Paths:

    • Yes Path: If the contact meets one or both of the conditions, they will be directed down the "Yes" path.

    • No Path: If the contact does not meet any of the conditions, they will go down the "No" path.

Understanding the Outcome

  • Yes Path: For a contact to be directed down this path, they must satisfy at least one of the specified conditions based on their tags.

  • No Path: Contacts who do not meet any of the conditions will be directed down this path.

Conclusion

Utilizing the 'Or' condition in Gymini's Workflow Builder enables you to create workflows that can respond to a variety of scenarios, enhancing the flexibility of your marketing strategies. By understanding how to set up 'Or' conditions, you can build workflows that cater to a broader range of potential outcomes, optimizing your engagement with contacts.

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