> For the complete documentation index, see [llms.txt](https://docs.getgymini.com/gymini/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.getgymini.com/gymini/features/features-overview/forms-surveys-chat/surveys-and-forms/troubleshooting-the-slide-button-issue.md).

# Troubleshooting the Slide Button Issue

**Introduction**

While using Gymini, you might encounter an issue where the slide button is not visible. This guide will help you troubleshoot and resolve this issue so that you can continue to use the slide button feature without any hindrance.

**Possible Causes and Solutions**

There could be two primary reasons why the slide button is not appearing:

**1. CSS Settings in Agency Settings**

* **Issue**: The CSS settings in your agency settings might be blocking the slide button.
* **Solution**: Review the CSS settings in your agency settings to ensure that they are not preventing the slide button from appearing.

**2. "One Question at a Time" Option**

* **Issue**: The "One Question at a Time" option is enabled.
* **Solution**:
  * **Locate the Option**: Find the option that says "One Question at a Time".
  * **Disable the Option**: If this option is enabled, you will not see the slide button. Ensure to disable this option to bring back the slide button functionality.

**Step-by-Step Guide to Resolving the Issue**

1. **Check CSS Settings**: Start by checking the CSS settings in your agency settings to ensure nothing there is blocking the slide button.
2. **Locate the "One Question at a Time" Option**: Find and review the "One Question at a Time" option in the settings.
3. **Disable the Option**: If the option is enabled, disable it to restore the slide button functionality.

**Conclusion**

Troubleshooting the slide button issue in Gymini is a simple process that involves checking the CSS settings and reviewing the "One Question at a Time" option. By following this guide, you can quickly resolve the issue and continue to use the slide button feature seamlessly.


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