Media Library Specs & Formats

Introduction

When it comes to media within the system, it is important to know which media types and formats are supported. Here is the list of media, broken down by feature.

Funnels:

When the media library is accessed from funnels the following types of media can be uploaded with the corresponding size constraint for different elements

Adding the Image element in a funnel:

When the media library is opened for uploading media for an image element by clicking on

File types allowed:

Type	Extension
PNG	png
JPEG	.jpg, .jpeg, .jfif, .pjpeg, .pjp
TIFF/X-TIFF	.tif, .tiff
WEBP	.webp
SVG	.svg
ICON	.ico, .cur
GIF	.gif

Please Note:

Maximum upload file size allowed:
- Videos - 4GB
- Documents - 100MB
- Audio - 100MB
- Images - 100MB

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Social Planner:

Adding Image:

Social Planner - Allowed File Types

Type	Extension
PNG	png
JPEG	.jpg, .jpeg, .jfif, .pjpeg, .pjp
GIF	.gif

Maximum file size allowed: 10 MB

Adding Video:

Social Planner - Allowed Video Types

File Type	Type	Extension
Video	avi	.avi
	QuickTime	.qt, .qtc, .mov, .moov, .moov
	MP4 video	.mp4
	Ogg video	.ogv
	windows media video	.wmv, .asf
	WebM video	.webm

Please Note:

Maximum file size allowed: 1 GB

Direct Media Library Access:

When the media library is accessed through the following ways all the below-mentioned file types are supported with an upload file size limit:

• Videos - 4GB

• Documents - 100MB

• Audio - 100MB

• Images - 100MB

SITES ➝ MEDIA

SETTINGS ➝MEDIA from the left sidebar menu

Media Library - Allowed File Types

File Type	Type	Extension
Image	PNG	png
	JPEG	.jpg, .jpeg, .jfif, .pjpeg, .pjp
	TIFF/X-TIFF	.tif, .tiff
	WEBP	.webp
	SVG	.svg
	ICON	.ico, .cur
	GIF	.gif
Documents	pdf	.pdf
	Word Doc	.doc, .docx,
	Excel	.xls, xlsx, .xlsm
	ppt	.ppt, .pptx. .pptm
	text	.rtf, .txt
Video	avi	.avi
	QuickTime	.qt, .qtc, .mov, .moov, .moov
	MP4 video	.mp4
	MPEG video	.mpg
	Ogg video	.ogv
	windows media video	.wmv, .asf
	WebM video	.webm
Audio	aif	.aif, .aiff, .aifc
	midi	.midi, .mid
	Windows Audio	.wav
	Ogg	.oga
	WebM audio	.weba

Please Note:

Maximum file size allowed:
- Videos - 4GB
- Documents - 100MB
- Audio - 100MB
- Images - 100MB

Other Media Uploads Supported:

Membership:

Course Videos:

Type	File Type
Video	avi
	QuickTime
	MP4 video
	Ogg video
	windows media video
	WebM video

Please Note:

Maximum file size allowed: 4 GB

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Other Files:

When uploaded by clicking the "Add Files" option under each course,

All file types are allowed

Please Note:

Maximum file size allowed: 50 MB

Forms and Survey:

Files can be uploaded in forms and surveys by adding custom fields

These files can be seen as form submissions or as contacts

All file types are allowed

Please Note:

Maximum file size allowed: 50 MB