Media Library Specs & Formats
Introduction
When it comes to media within the system, it is important to know which media types and formats are supported. Here is the list of media, broken down by feature.
Funnels:
When the media library is accessed from funnels the following types of media can be uploaded with the corresponding size constraint for different elements
Adding the Image element in a funnel:
When the media library is opened for uploading media for an image element by clicking on

File types allowed:
Type
Extension
PNG
png
JPEG
.jpg, .jpeg, .jfif, .pjpeg, .pjp
TIFF/X-TIFF
.tif, .tiff
WEBP
.webp
SVG
.svg
ICON
.ico, .cur
GIF
.gif
Please Note:
Maximum upload file size allowed:
- Videos - 4GB
- Documents - 100MB
- Audio - 100MB
- Images - 100MB
Social Planner:
Adding Image:

Social Planner - Allowed File Types
Type
Extension
PNG
png
JPEG
.jpg, .jpeg, .jfif, .pjpeg, .pjp
GIF
.gif
Maximum file size allowed: 10 MB
Adding Video:

Social Planner - Allowed Video Types
File Type
Type
Extension
Video
avi
.avi
QuickTime
.qt, .qtc, .mov, .moov, .moov
MP4 video
.mp4
Ogg video
.ogv
windows media video
.wmv, .asf
WebM video
.webm
Please Note:
Maximum file size allowed: 1 GB
Direct Media Library Access:
When the media library is accessed through the following ways all the below-mentioned file types are supported with an upload file size limit:
Videos - 4GB
Documents - 100MB
Audio - 100MB
Images - 100MB
SITES ➝ MEDIA

SETTINGS ➝MEDIA from the left sidebar menu

Media Library - Allowed File Types
File Type
Type
Extension
Image
PNG
png
JPEG
.jpg, .jpeg, .jfif, .pjpeg, .pjp
TIFF/X-TIFF
.tif, .tiff
WEBP
.webp
SVG
.svg
ICON
.ico, .cur
GIF
.gif
Documents
Word Doc
.doc, .docx,
Excel
.xls, xlsx, .xlsm
ppt
.ppt, .pptx. .pptm
text
.rtf, .txt
Video
avi
.avi
QuickTime
.qt, .qtc, .mov, .moov, .moov
MP4 video
.mp4
MPEG video
.mpg
Ogg video
.ogv
windows media video
.wmv, .asf
WebM video
.webm
Audio
aif
.aif, .aiff, .aifc
midi
.midi, .mid
Windows Audio
.wav
Ogg
.oga
WebM audio
.weba
Please Note:
Maximum file size allowed:
- Videos - 4GB
- Documents - 100MB
- Audio - 100MB
- Images - 100MB
Other Media Uploads Supported:
Membership:
Course Videos:
Type
File Type
Video
avi
QuickTime
MP4 video
Ogg video
windows media video
WebM video
Please Note:
Maximum file size allowed: 4 GB
Other Files:
When uploaded by clicking the "Add Files" option under each course,

All file types are allowed
Please Note:
Maximum file size allowed: 50 MB
Forms and Survey:
Files can be uploaded in forms and surveys by adding custom fields

These files can be seen as form submissions or as contacts

All file types are allowed
Please Note:
Maximum file size allowed: 50 MB
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