# List of all outgoing system generated emails

### Introduction

In Gymini, notifications play a crucial role in keeping users informed about various activities and updates. This documentation provides a detailed guide on how to manage and configure different types of notifications at both the Sub-Account/Location Level and the Agency Level.

### Overview

* Managing Appointment Notifications
* Handling Review Request Notifications
* Social Planner Token Expiry Notifications
* Invoice and Payment Notifications
* Agency Level Notifications

#### **Sub-Account/ Location Level**

**New Appointment Request**

The "New Appointment Request" notifications originate from the Unassigned Calendar and the Group Calendar.

**To disable "New Appointment Requests" for assigned users within Group Calendars:**

1. Navigate to **Locations Settings > Calendar Settings**.
2. Open the desired calendar.
3. Click on **tab 3. Confirmation**.

<figure><img src="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/48252827089/original/4raiJ9DfsyCZUproWQAFBU8qdbUXaC_Rsg.png?1663941035" alt=""><figcaption></figcaption></figure>

1. Save the changes.

**To disable "New Appointment Requests" in Unassigned Calendar:**

1. Go to **Locations Settings > Calendar Settings**.
2. Open the relevant calendar.
3. Click on **tab 3. Confirmation**.
4. Remove the specified email(s).
5. Save the modifications.

[![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/48252827085/original/kfcgFMaRBedVPmRfd5hoeEZnQrEu377X3g.png?1663941034)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/48252827085/original/kfcgFMaRBedVPmRfd5hoeEZnQrEu377X3g.png?1663941034)

**Note:** If auto confirmation and send appointment alert emails are enabled in the calendar settings, appointment owners will receive appointment request emails. A fix is being developed and will be included in the next calendar update.

**Appointment Review Request Email & SMS**

These notifications can be disabled.

<figure><img src="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/48189218359/original/Zfqpk9L21fqO1a6BE3-xQ4di5penLhmFgg.png?1644563046" alt=""><figcaption></figcaption></figure>

<figure><img src="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/48252668276/original/Q102QX57myGSiSXhF_QPjfwzvy1P1rKIFQ.png?1663877655" alt=""><figcaption></figcaption></figure>

**Note:** The sender of a review request will be the currently logged-in user. To send a review request from the contact's assigned user, utilize the Workflows action "Send Review Request".

**Social Planner Reconnect Expired Token Notification Email**

This notification can be disabled.

<figure><img src="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/48253062195/original/B_kRBa1B1MtPI1vRxlOyEYdimetXLwFedQ.png?1664178280" alt=""><figcaption></figcaption></figure>

<figure><img src="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/48253062801/original/U1UqfGwWPmfJ5r25Kd52CW4jpu5O_-Yamg.png?1664178471" alt=""><figcaption></figcaption></figure>

<figure><img src="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/48253069352/original/yvegNEM8_ctEjA13OkqVlg6bk3-Ft4m3SA.png?1664179997" alt=""><figcaption></figcaption></figure>

**Note:** The sender of the email notification will be the currently logged-in user.

**New Review Email**

This notification can be disabled.

**Invoice Notifications**

These notifications inform users about various invoice-related activities:

* Payment attempt failure for the end customer.
* Successful payment by the end customer.
* Error in auto payment of a recurring template.
* Skipping auto payment due to manual amount update.
* Invoice receipt for the end customer.
* Successful payment for an invoice.
* Failed payment attempt for an invoice.
* Upcoming auto payment information.
* Auto payment failure for a recurring template.

New Review Email:

[![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/48189208813/original/G4qVenOaP3CWDAM6Xa8LK21SGcrUUMz_Zg.png?1644562058)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/48189208813/original/G4qVenOaP3CWDAM6Xa8LK21SGcrUUMz_Zg.png?1644562058)\
\
Invoice payment attempt failed for the end customer:\ <br>

<figure><img src="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/48253108743/original/0JcjBBC9XFwV7b_2PbQFAFsX310dKqGMyg.png?1664188419" alt=""><figcaption></figcaption></figure>

\
\
Invoice payment successful by end customer:

<figure><img src="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/48253108915/original/pJ_wG_Pe0HicpLOceQQQhXzC9iMQs_M23g.png?1664188464" alt=""><figcaption></figcaption></figure>

Error in auto payment of a recurring template:\ <br>

<figure><img src="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/48253109095/original/PJ2mocsau9F8JJZnAtsqSr5H_9HZ-DM7aQ.png?1664188520" alt=""><figcaption></figcaption></figure>

\
Skipping auto payment because the amount was manually updated for the invoice:\ <br>

<figure><img src="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/48253109368/original/UhTfRbhXap-HqF18ZmoZ0R_lzPWopHHmSA.png?1664188577" alt=""><figcaption></figcaption></figure>

Error in auto payment of a recurring template:

<figure><img src="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/48253108743/original/0JcjBBC9XFwV7b_2PbQFAFsX310dKqGMyg.png?1664188419" alt=""><figcaption></figcaption></figure>

\
Skipping auto payment because the amount was manually updated for the invoice:

<figure><img src="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/48253109368/original/UhTfRbhXap-HqF18ZmoZ0R_lzPWopHHmSA.png?1664188577" alt=""><figcaption></figcaption></figure>

Invoice is received:\ <br>

<figure><img src="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/48253105578/original/nVnRg6xcSsZ6Xaa4BKmodER65SvEG0VkXA.png?1664187807" alt=""><figcaption></figcaption></figure>

Payment for an invoice is successful:

<figure><img src="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/48253106592/original/CO_ID4yKEoYtas8oAioCsFz_hs5daDG2Bg.png?1664187909" alt=""><figcaption></figcaption></figure>

Payment attempt for an invoice has failed:<br>

<figure><img src="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/48253108406/original/vijlIM3cfEd3oe_PZSpka-S5dS6ITi9Ouw.png?1664188334" alt=""><figcaption></figcaption></figure>

Upcoming auto payment information:\ <br>

<figure><img src="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/48253109577/original/Laice5ZdqYf7MvnbKeTwg-083rOQGovYYQ.png?1664188645" alt=""><figcaption></figcaption></figure>

Auto payment failed for a recurring template:\ <br>

<figure><img src="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/48253110104/original/zh_o33fyHHUbYcWNnylpSR8r3mRKF_4AEA.png?1664188714" alt=""><figcaption></figcaption></figure>

#### **Agency Level**

**Reset Password**

Notification sent to users to reset their password.

<figure><img src="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/48189202305/original/K3VzViL_Jz6ulvTaL7Cvuz4RwSBgwrJptA.png?1644561224" alt=""><figcaption></figcaption></figure>

**Verification Code Email**

Notification containing a verification code for security purposes.

<figure><img src="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/48189202369/original/5i7_397O7e_az6oYwJUx6_8P6BRMaEzC8Q.png?1644561256" alt=""><figcaption></figcaption></figure>

**New User Email Notification**

* Notify the agency when a user is added to an agency account or a location.
* Notify the location when a user is added to a new account (location).
* Notify a new user with their username & password upon account creation.

<figure><img src="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/48189212059/original/W3ejvk7Io-eKoZ9aKIiBjwjILuQ1DD3wkg.png?1644562368" alt=""><figcaption></figcaption></figure>

<figure><img src="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/48189214634/original/LtfzuABjvbIWmu7va-XwqMnRSgADUWNtbg.png?1644562602" alt=""><figcaption></figcaption></figure>

### Conclusion

Configuring and managing notifications in Gymini ensures that users are always informed about crucial activities and updates. By following this guide, users can optimize their notification settings for better communication and awareness.


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