List of all outgoing system generated emails
Introduction
In Gymini, notifications play a crucial role in keeping users informed about various activities and updates. This documentation provides a detailed guide on how to manage and configure different types of notifications at both the Sub-Account/Location Level and the Agency Level.
Overview
Managing Appointment Notifications
Handling Review Request Notifications
Social Planner Token Expiry Notifications
Invoice and Payment Notifications
Agency Level Notifications
Sub-Account/ Location Level
New Appointment Request
The "New Appointment Request" notifications originate from the Unassigned Calendar and the Group Calendar.
To disable "New Appointment Requests" for assigned users within Group Calendars:
Navigate to Locations Settings > Calendar Settings.
Open the desired calendar.
Click on tab 3. Confirmation.
Save the changes.
To disable "New Appointment Requests" in Unassigned Calendar:
Go to Locations Settings > Calendar Settings.
Open the relevant calendar.
Click on tab 3. Confirmation.
Remove the specified email(s).
Save the modifications.
Note: If auto confirmation and send appointment alert emails are enabled in the calendar settings, appointment owners will receive appointment request emails. A fix is being developed and will be included in the next calendar update.
Appointment Review Request Email & SMS
These notifications can be disabled.
Note: The sender of a review request will be the currently logged-in user. To send a review request from the contact's assigned user, utilize the Workflows action "Send Review Request".
Social Planner Reconnect Expired Token Notification Email
This notification can be disabled.
Note: The sender of the email notification will be the currently logged-in user.
New Review Email
This notification can be disabled.
Invoice Notifications
These notifications inform users about various invoice-related activities:
Payment attempt failure for the end customer.
Successful payment by the end customer.
Error in auto payment of a recurring template.
Skipping auto payment due to manual amount update.
Invoice receipt for the end customer.
Successful payment for an invoice.
Failed payment attempt for an invoice.
Upcoming auto payment information.
Auto payment failure for a recurring template.
New Review Email:
Invoice payment successful by end customer:
Error in auto payment of a recurring template:
Skipping auto payment because the amount was manually updated for the invoice:
Error in auto payment of a recurring template:
Skipping auto payment because the amount was manually updated for the invoice:
Invoice is received:
Payment for an invoice is successful:
Payment attempt for an invoice has failed:
Upcoming auto payment information:
Auto payment failed for a recurring template:
Agency Level
Reset Password
Notification sent to users to reset their password.
Verification Code Email
Notification containing a verification code for security purposes.
New User Email Notification
Notify the agency when a user is added to an agency account or a location.
Notify the location when a user is added to a new account (location).
Notify a new user with their username & password upon account creation.
Conclusion
Configuring and managing notifications in Gymini ensures that users are always informed about crucial activities and updates. By following this guide, users can optimize their notification settings for better communication and awareness.
Last updated
