> For the complete documentation index, see [llms.txt](https://docs.getgymini.com/gymini/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.getgymini.com/gymini/features/features-overview/workflows/workflow-actions/core-actions/setting-up-contact-reply.md).

# Setting Up Contact Reply

Introduction

In Gymini's Workflow Builder, setting up a contact reply is a simple yet crucial step in automating your workflow processes. This guide will walk you through the process of setting up a contact reply, which allows you to automate actions based on the replies you receive from contacts.

#### Setting Up a Contact Reply

**Scenario**

You have an email being sent out and you want to automate a specific action if a contact replies to that email.

**Step-by-Step Guide**

1. **Access the Workflow Builder**: Navigate to the Workflow Builder in your Gymini account.
2. **Create or Edit a Workflow**: Start creating a new workflow or edit an existing one where you want to set up a contact reply.
3. **Add a Wait Step**: Incorporate a wait step into your workflow where you want to set up the contact reply.
4. **Configure the Wait Step**:
   * **Select the Wait Step**: Choose the wait step in your workflow.
   * **Select Contact Reply**: Opt for the contact reply option.
   * **Specify the Method**: Define the method through which the contact will reply.
5. **Save the Configuration**: After setting up the contact reply in the wait step, save the configuration to apply it to your workflow.

#### Understanding the Outcome

* **Successful Setup**: If set up correctly, the workflow will wait for a contact reply at the specified step. If a reply is received, it will trigger the subsequent actions defined in the workflow.
* **No Reply**: If no reply is received, the workflow will remain in the wait state until a reply is received or other conditions in the workflow are met.

#### Conclusion

Setting up a contact reply in Gymini's Workflow Builder is a straightforward process that enhances the automation of your workflows. It allows you to define actions based on the responses you receive from contacts, adding a dynamic and responsive element to your workflows.


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