Finding Answers to Custom Fields and Questions

Introduction

In Gymini, you have the ability to add custom fields and questions to your surveys and forms. Once leads fill out these forms, you might wonder where to find their responses. This guide will help you locate the answers to the custom fields and questions you have created.

Step-by-Step Guide

Step 1: Navigate to Contacts

• Access Contacts: On the Gymini dashboard, click on "Contacts" located on the left-hand side of the screen.

• Find the Contact: Search for and select the contact who has filled out the form or survey. In this example, we are selecting a test contact named "Jeffrey Test One".

Step 2: Access Additional Info Tab

• Click on Additional Info: Once you have selected the contact, click on the "Additional Info" tab situated on the right-hand side of the screen.

• View the Answers: In this tab, you will find all the answers to the custom fields and questions that were part of the survey or form.

Additional Tips

• Exporting Answers: While not covered in this guide, you have the option to export these answers to a Google Sheet. This allows you to categorize and analyze the data more efficiently, for instance, by segregating responses based on different criteria such as preferences for "braces" versus "whitening".

• Further Guidance: For detailed guidance on exporting answers and utilizing them effectively, refer to other tutorial videos available on the platform.

Conclusion

Finding the answers to custom fields and questions in Gymini is a straightforward process. It allows you to quickly access the responses provided by your leads, helping you to understand their preferences and needs better. Remember, all you need to do is select the relevant contact and visit the "Additional Info" tab to view the responses.